Login
Our thoughts and prayers are with the residents of Victoria, North Queensland, Far North Queensland and the Gold Coast, who are experiencing severe weather conditions. If you have been financially impacted, please let us know by clicking here.
CustomerZone
CustomerZone is our online loan management platform where customers can manage their home loan, their way. For any questions or issues you may have, please start by visiting our FAQs.
We are currently experiencing technical issues with our phone system.
Please email customercare@resimac.com.au with any urgent enquiries. We apologise for any inconvenienceInterest Rate Update
On 17 November 2023, we changed the interest rates on our variable rate home loans.All customers will receive a letter in the post to advise of their new interest rates & repayment details.
Customer Care
For matters relating to your loan, use the numbers below.
Compliments and Complaints:
Financial Assistance Requests:
Resimac-funded loans
Find out more information by clicking here
Phone (for urgent enquiries):
1300 793 741
Wholesale partner-funded loans (formerly Homeloans Ltd):
Mortgage Broker Enquiries:
Scenarios or current application enquiries:
Phone:
1300 787 898
Existing, settled loans other funders (formerly Homeloans Ltd)
Phone:
13 38 39
Wholesale Enquiries:
Chris Paterson
General Manager Distribution
Mobile:
0407 215 793
Capital Markets Enquiries:
Shareholder Enquiries:
Media Enquiries:
Jenneth Orantia
Head of Communications and Broker Marketing
Phone:
02 8267 2005
Postal Address:
Address: PO Box H284
Australia Square, NSW, 1215
